Terms Of Service
OVERVIEW
This website is operated by TRU PERFORMANCE. Throughout the site, the terms “we”, “us” and “our” refer to TRU PERFORMANCE. We offer this website, including all information, tools and services available from this site, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our website and/or purchasing products from us, you engage in our Service and agree to be bound by these Terms of Service ("Terms"). These Terms apply to all users of the website, including browsers, customers, merchants, vendors and contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree to all the Terms, you may not access the website or use our Services.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By using this website, you confirm that you are at least 18 years old or have permission from a parent or guardian to use this website.
You must not use our products or website for any unlawful purpose or violate any applicable laws.
You must not transmit any viruses, malware or destructive code.
Any breach of these Terms may result in termination of your access to our Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that information you provide (excluding payment information) may be transferred over various networks and adapted to technical requirements. Payment information is encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our express written permission.
SECTION 3 – WEBSITE INFORMATION
We aim to ensure all information on this website is accurate and up to date. However, information is provided for general information purposes only and should not be relied upon as the sole basis for decision-making.
We reserve the right to modify website content at any time without obligation to update information.
SECTION 4 – PRODUCTS, SERVICES AND PRICING
Prices for products may change without notice.
We reserve the right to modify or discontinue products or services at any time.
Certain products may be available exclusively online and may be subject to limited quantities.
All purchases are subject to our Refund Policy.
To view our Refund Policy, please visit our Refund Policy page.
We make every effort to accurately display product descriptions, images and colours, but cannot guarantee that your device will display them accurately.
SECTION 5 – ORDERS AND ACCOUNT INFORMATION
We reserve the right to refuse, limit or cancel any order at our discretion.
You agree to provide current, complete and accurate account and purchase information.
You are responsible for keeping your account information up to date.
SECTION 6 – THIRD-PARTY TOOLS AND LINKS
Our website may provide access to third-party tools or websites.
We do not control these third-party services and are not responsible for their content, availability or practices.
Your use of third-party websites is entirely at your own risk and subject to their terms and policies.
SECTION 7 – USER SUBMISSIONS
If you submit reviews, feedback, suggestions or other content to us, you grant us the right to use, edit, publish and distribute that content without restriction.
You agree that any content you submit will not be unlawful, defamatory, misleading, abusive or infringe the rights of others.
SECTION 8 – PERSONAL INFORMATION
Your submission of personal information through the website is governed by our Privacy Policy.
To view our Privacy Policy, please visit our Privacy Policy page.
SECTION 9 – ERRORS AND OMISSIONS
Occasionally there may be typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges or availability.
We reserve the right to correct any errors and to cancel or refuse orders where necessary.
SECTION 10 – PROHIBITED USES
You may not use the website:
- For unlawful purposes
- To violate any laws or regulations
- To infringe intellectual property rights
- To distribute malware or harmful code
- To collect personal information without consent
- To spam, scrape, phish or engage in fraudulent activity
- To interfere with the security or operation of the website
We reserve the right to terminate access for violations of these Terms.
SECTION 11 – HEALTH DISCLAIMER
TRU PERFORMANCE products are food supplements and are not intended to diagnose, treat, cure or prevent any disease.
Always consult a qualified healthcare professional before using supplements if you are pregnant, breastfeeding, taking medication, have a medical condition, or are under medical supervision.
SECTION 12 – RESULTS DISCLAIMER
Individual results may vary.
Any statements regarding hydration, focus, performance or wellbeing are provided for informational purposes only and should not be interpreted as guarantees of specific results.
SECTION 13 – INTELLECTUAL PROPERTY
All website content, including logos, branding, product names, graphics, images, text and product descriptions, is the property of TRU PERFORMANCE or its licensors.
No content may be copied, reproduced, distributed or used without prior written permission.
SECTION 14 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
To the fullest extent permitted by law, our Services and products are provided "as is" and "as available".
Nothing in these Terms excludes or limits any rights you may have under applicable consumer protection laws, including the Consumer Rights Act 2015.
We shall not be liable for indirect, incidental, special or consequential losses arising from the use of our website or products, except where liability cannot be excluded by law.
SECTION 15 – INDEMNIFICATION
You agree to indemnify and hold harmless TRU PERFORMANCE from claims, damages, liabilities and expenses arising from your breach of these Terms or misuse of our Services.
SECTION 16 – FORCE MAJEURE
We shall not be liable for delays or failure to perform our obligations where such delays or failures result from circumstances beyond our reasonable control, including postal delays, courier disruptions, extreme weather, industrial action, pandemics, governmental actions or technical failures.
SECTION 17 – SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.
SECTION 18 – TERMINATION
These Terms remain effective until terminated by either party.
We may suspend or terminate access to our Services immediately if we believe you have violated these Terms.
SECTION 19 – GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales.
SECTION 20 – CHANGES TO THESE TERMS
We reserve the right to update or modify these Terms at any time.
Any changes will be posted on this page with an updated revision date.
Your continued use of the website following any changes constitutes acceptance of those changes.
SECTION 21 – CONTACT INFORMATION
Questions regarding these Terms of Service should be sent to:
TRU PERFORMANCE
Email: truperformance23@gmail.com
Website: https://truperformance.co.uk